Privacy Policy

1. Who we are

GalaxyNest Fire Safety provides fire safety training services for individuals and organizations. Contact: [email protected] · +1 (415) 915-8042.

2. What we collect

• Account data: name, email, password hash.
• Training records: course enrollments, completions, certificates, assessments.
• Communications: messages you send to our team.
• Technical data: device/browser information and basic diagnostics.
• Preferences: theme, cookie consent, and localization options.

3. Why we collect it

• Deliver services, maintain accounts, and issue certificates.
• Improve course content through aggregated analytics.
• Respond to support requests and send essential service notices.
• Comply with legal obligations and safety requirements.

4. Legal bases

We process data based on contract (providing training), legitimate interests (service improvement, security), consent (optional features like cookies beyond strictly necessary), and legal compliance.

5. Sharing

We do not sell your data. We share only with service providers who help us operate the platform (e.g., hosting, email) under strict agreements, or when required by law.

6. Cookies and local storage

We use cookies/local storage to remember preferences (e.g., theme, cookie consent) and to store client-only selections (e.g., Fallows and Cart). These can be cleared in your browser.

7. Retention

We keep training records for as long as your account is active and for a reasonable period afterward to meet audit needs. You may request deletion subject to legal requirements.

8. Security

We apply encryption in transit, access controls, and regular audits. No system is perfectly secure; we minimize data collected and limit staff access.

9. Your choices

• Access, correct, or delete your data where applicable.
• Opt out of non-essential communications.
• Use our courses without photos; we keep content lightweight and accessible.

10. Children

Our services are intended for adults and supervised organizational training. We do not knowingly collect data from children without consent of a responsible organization.

11. International transfers

When data travels across borders, we use appropriate safeguards consistent with applicable laws.

12. Changes

We update this policy when needed and will post the latest version here with a new effective date.

13. Contact

Email [email protected] or call +1 (415) 915-8042 for privacy questions.